Shipping policy
Thank you for shopping at Savvy Utensils. This Shipping Policy outlines the terms and conditions that apply to the shipping of products purchased through our website, www.savvy-utensils.com (the "Site").
1. Processing Time
Orders are typically processed within 1-2 business days from the time the order is placed. However, during peak seasons or promotional periods, processing times may be slightly longer.
2. Shipping Methods
We offer several shipping options to accommodate your needs:
- Standard Shipping: Estimated delivery within 3-5 business days.
- Expedited Shipping: Estimated delivery within 3-7 business days.
- International Shipping: Estimated delivery times vary depending on the destination country.
3. Shipping Rates
Shipping rates are calculated based on the weight of the package and the destination. The shipping cost will be displayed at checkout before you finalize your purchase.
4. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can track the status of your shipment using this tracking number on the carrier's website.
5. International Shipping
For international orders, please note that customs and import duties may apply upon arrival in the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Customs policies vary widely from country to country, so please contact your local customs office for more information.
6. Delivery Issues
If you experience any issues with the delivery of your order, please contact us immediately at info@savvy-utensils.com. We will work with the carrier to resolve the issue as quickly as possible.
7. Address Accuracy
Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues. We are not responsible for lost or undelivered packages due to incorrect addresses provided by the customer.
8. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at info@savvy-utensils.com.